U.S. direct orders · source checked July 19, 2026
Lectric vs Aventon return policy: what does one test ride cost?
Both sell high-volume direct-order bikes, but one careful ride produces opposite ordinary return outcomes.
Short answer at $1,500: Aventon publishes an ordinary return path after a careful ride within the stated conditions, with $875 in known deductions. Lectric does not.
| Policy fact | Lectric | Aventon |
|---|---|---|
| Ordinary return clock | 14 days | 14 days |
| Published ride ceiling | No riding | Under 20 miles |
| $1,500 unopened example | $0–$300 in known deductions, plus unpriced freight | $125 in known deductions |
| $1,500 carefully ridden example | Not ordinarily eligible — The policy says an e-bike is not return-eligible after it has been ridden. | $875 in known deductions |
| Packaging rule | Original packaging required. | Return box dimensions and an odometer photo or unopened-item photo are required. |
| Cancellation warning | Full refund until the shipment-confirmation email; later cancellations lose shipping costs. | Standard orders must be cancelled within 90 minutes. Later standard orders cannot be cancelled; pre-orders may incur 2.5% before fulfillment, and refused shipped bikes can incur $250 per bike. |
Which has the more forgiving policy after a careful ride?
Aventon publishes an ordinary return path after a careful ride within the stated conditions, with $875 in known deductions. Lectric does not.
Which publishes the lower unopened return cost?
Aventon publishes the lower calculable deduction while still unopened: $125 versus $0–$300.
What must stay with the box?
Lectric: Original packaging required. Aventon: Return box dimensions and an odometer photo or unopened-item photo are required.
Pre-purchase comparison, not legal advice. Confirm the live policy and model scope before checkout. Inspection, damage, missing contents, promotions, dealer orders, and applicable law can change the outcome.