U.S. direct orders · source checked July 19, 2026
Aventon vs Rad Power Bikes return policy: what does one test ride cost?
Both publish a short mileage ceiling, yet their percentage and fixed deductions differ sharply.
Short answer at $1,500: Rad Power Bikes publishes the lower calculable deduction after a careful ride within the stated conditions: $599 versus $875.
| Policy fact | Aventon | Rad Power Bikes |
|---|---|---|
| Ordinary return clock | 14 days | 30 days |
| Published ride ceiling | Under 20 miles | Under 20 miles |
| $1,500 unopened example | $125 in known deductions | $149 in known deductions |
| $1,500 carefully ridden example | $875 in known deductions | $599 in known deductions |
| Packaging rule | Return box dimensions and an odometer photo or unopened-item photo are required. | New-bike returns require original packaging. |
| Cancellation warning | Standard orders must be cancelled within 90 minutes. Later standard orders cannot be cancelled; pre-orders may incur 2.5% before fulfillment, and refused shipped bikes can incur $250 per bike. | Online orders cannot be modified or cancelled once placed. |
Which has the more forgiving policy after a careful ride?
Rad Power Bikes publishes the lower calculable deduction after a careful ride within the stated conditions: $599 versus $875.
Which publishes the lower unopened return cost?
Aventon publishes the lower calculable deduction while still unopened: $125 versus $149.
What must stay with the box?
Aventon: Return box dimensions and an odometer photo or unopened-item photo are required. Rad Power Bikes: New-bike returns require original packaging.
Pre-purchase comparison, not legal advice. Confirm the live policy and model scope before checkout. Inspection, damage, missing contents, promotions, dealer orders, and applicable law can change the outcome.