{
  "name": "Skinflint One-Ride Index",
  "version": "2026-07-19",
  "canonical": "https://skinflint.ai/best-ebike-return-policy/",
  "methodology": "https://skinflint.ai/method/",
  "sourceFeed": "https://skinflint.ai/api/ebike-policies.json",
  "ordering": "Ordinary ridden-return paths that are closed appear first. Remaining records are ordered by maximum known deduction, highest first. This order is not a product-quality score; unknown freight prevents complete comparison.",
  "disclaimer": "A policy index is not legal advice or a promise of eligibility. Confirm the live seller policy, model scope, condition, mileage, packaging, order channel, and applicable rights before buying or returning a bike.",
  "checked": "2026-07-19",
  "scenario": {
    "purchasePrice": 1500,
    "condition": "assembled and carefully ridden within the indexed policy conditions",
    "currency": "USD",
    "market": "United States direct orders"
  },
  "findings": {
    "brandCount": 13,
    "ordinaryRiddenPathCount": 11,
    "ordinaryPathClosedCount": 2,
    "atLeastHalfKnownLossCount": 5,
    "medianKnownExitCostMaxAmongEligible": 675
  },
  "entries": [
    {
      "position": 1,
      "brandId": "lectric",
      "brand": "Lectric",
      "scope": "Direct U.S. e-bike orders",
      "status": "ordinary-path-closed",
      "severity": "locked-in",
      "ordinaryRiddenReturnEligible": false,
      "returnDays": 14,
      "rideLimit": "No riding",
      "knownExitCostMin": null,
      "knownExitCostMax": null,
      "knownLossShareMin": null,
      "knownLossShareMax": null,
      "estimatedRefundMin": 0,
      "estimatedRefundMax": 0,
      "unknownFreight": false,
      "explanation": "The policy says an e-bike is not return-eligible after it has been ridden.",
      "sourceUrl": "https://lectricebikes.com/policies/refund-policy",
      "sourceLabel": "Lectric refund policy"
    },
    {
      "position": 2,
      "brandId": "ride1up-revv1",
      "brand": "Ride1Up Revv 1",
      "scope": "Revv 1 direct U.S. orders only",
      "status": "ordinary-path-closed",
      "severity": "locked-in",
      "ordinaryRiddenReturnEligible": false,
      "returnDays": 14,
      "rideLimit": "Unopened only",
      "knownExitCostMin": null,
      "knownExitCostMax": null,
      "knownLossShareMin": null,
      "knownLossShareMax": null,
      "estimatedRefundMin": 0,
      "estimatedRefundMax": 0,
      "unknownFreight": false,
      "explanation": "The model policy accepts only unopened and unused shipments.",
      "sourceUrl": "https://revv1.ride1up.com/revv1-return-and-pre-order-policy/",
      "sourceLabel": "Ride1Up Revv 1 policy"
    },
    {
      "position": 3,
      "brandId": "hovsco",
      "brand": "HOVSCO",
      "scope": "Direct U.S. e-bike orders",
      "status": "priced",
      "severity": "50%-plus-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 15,
      "rideLimit": "No miles for ordinary full refund; under 10 miles gets a partial refund",
      "knownExitCostMin": 750,
      "knownExitCostMax": 900,
      "knownLossShareMin": 0.5,
      "knownLossShareMax": 0.6,
      "estimatedRefundMin": 600,
      "estimatedRefundMax": 750,
      "unknownFreight": false,
      "explanation": "No additional unpriced freight was found in the indexed ordinary path.",
      "sourceUrl": "https://www.hovsco.com/pages/refund-policy",
      "sourceLabel": "HOVSCO return policy"
    },
    {
      "position": 4,
      "brandId": "aventon",
      "brand": "Aventon",
      "scope": "Direct U.S. e-bike orders",
      "status": "priced",
      "severity": "50%-plus-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 14,
      "rideLimit": "Under 20 miles",
      "knownExitCostMin": 875,
      "knownExitCostMax": 875,
      "knownLossShareMin": 0.5833,
      "knownLossShareMax": 0.5833,
      "estimatedRefundMin": 625,
      "estimatedRefundMax": 625,
      "unknownFreight": false,
      "explanation": "No additional unpriced freight was found in the indexed ordinary path.",
      "sourceUrl": "https://rideaventon.zendesk.com/hc/en-us/articles/24477369851803-Returns",
      "sourceLabel": "Aventon return help"
    },
    {
      "position": 5,
      "brandId": "fiido",
      "brand": "Fiido",
      "scope": "Direct U.S. e-bike orders; shipping varies by model",
      "status": "priced",
      "severity": "50%-plus-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 30,
      "rideLimit": "Under 20 miles",
      "knownExitCostMin": 550,
      "knownExitCostMax": 750,
      "knownLossShareMin": 0.3667,
      "knownLossShareMax": 0.5,
      "estimatedRefundMin": 750,
      "estimatedRefundMax": 950,
      "unknownFreight": false,
      "explanation": "No additional unpriced freight was found in the indexed ordinary path.",
      "sourceUrl": "https://fiido.com/pages/return-policy",
      "sourceLabel": "Fiido return policy"
    },
    {
      "position": 6,
      "brandId": "gotrax",
      "brand": "GOTRAX",
      "scope": "Direct U.S. e-bike orders",
      "status": "partially-priced",
      "severity": "50%-plus-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 31,
      "rideLimit": "Less than 20 miles for lightly used returns",
      "knownExitCostMin": 0,
      "knownExitCostMax": 750,
      "knownLossShareMin": 0,
      "knownLossShareMax": 0.5,
      "estimatedRefundMin": 750,
      "estimatedRefundMax": 1500,
      "unknownFreight": true,
      "explanation": "Plus return or original freight that the policy does not price.",
      "sourceUrl": "https://gotrax.com/policies/refund-policy",
      "sourceLabel": "GOTRAX refund policy"
    },
    {
      "position": 7,
      "brandId": "himiway",
      "brand": "Himiway",
      "scope": "Direct U.S. e-bike orders",
      "status": "priced",
      "severity": "50%-plus-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 15,
      "rideLimit": "0–10 miles at the standard used-return tier",
      "knownExitCostMin": 750,
      "knownExitCostMax": 750,
      "knownLossShareMin": 0.5,
      "knownLossShareMax": 0.5,
      "estimatedRefundMin": 750,
      "estimatedRefundMax": 750,
      "unknownFreight": false,
      "explanation": "No additional unpriced freight was found in the indexed ordinary path.",
      "sourceUrl": "https://himiwaybike.com/pages/refund-policy",
      "sourceLabel": "Himiway return policy"
    },
    {
      "position": 8,
      "brandId": "segway-o2o-ebike",
      "brand": "Segway O2O eBike",
      "scope": "store.segway.com O2O e-bike orders only",
      "status": "partially-priced",
      "severity": "25%-49%-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 30,
      "rideLimit": "Less than 5 miles and still new and unused",
      "knownExitCostMin": 575,
      "knownExitCostMax": 675,
      "knownLossShareMin": 0.3833,
      "knownLossShareMax": 0.45,
      "estimatedRefundMin": 825,
      "estimatedRefundMax": 925,
      "unknownFreight": true,
      "explanation": "Plus return or original freight that the policy does not price.",
      "sourceUrl": "https://store.segway.com/return-policy-ebike",
      "sourceLabel": "Segway eBike return policy"
    },
    {
      "position": 9,
      "brandId": "rad-power-bikes",
      "brand": "Rad Power Bikes",
      "scope": "Direct U.S. e-bike orders",
      "status": "priced",
      "severity": "25%-49%-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 30,
      "rideLimit": "Under 20 miles",
      "knownExitCostMin": 599,
      "knownExitCostMax": 599,
      "knownLossShareMin": 0.3993,
      "knownLossShareMax": 0.3993,
      "estimatedRefundMin": 901,
      "estimatedRefundMax": 901,
      "unknownFreight": false,
      "explanation": "No additional unpriced freight was found in the indexed ordinary path.",
      "sourceUrl": "https://www.radpowerbikes.com/policies/refund-policy",
      "sourceLabel": "Rad refund policy"
    },
    {
      "position": 10,
      "brandId": "velotric",
      "brand": "Velotric",
      "scope": "Direct U.S. e-bike orders",
      "status": "partially-priced",
      "severity": "under-25%-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 14,
      "rideLimit": "No stated mileage cap",
      "knownExitCostMin": 330,
      "knownExitCostMax": 330,
      "knownLossShareMin": 0.22,
      "knownLossShareMax": 0.22,
      "estimatedRefundMin": 1170,
      "estimatedRefundMax": 1170,
      "unknownFreight": true,
      "explanation": "Plus return or original freight that the policy does not price.",
      "sourceUrl": "https://www.velotricbike.com/pages/return-refund-policy",
      "sourceLabel": "Velotric return policy"
    },
    {
      "position": 11,
      "brandId": "ecotric",
      "brand": "Ecotric",
      "scope": "Direct U.S. e-bike orders",
      "status": "priced",
      "severity": "under-25%-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 30,
      "rideLimit": "Like-new condition; no numeric mileage promise",
      "knownExitCostMin": 300,
      "knownExitCostMax": 300,
      "knownLossShareMin": 0.2,
      "knownLossShareMax": 0.2,
      "estimatedRefundMin": 1200,
      "estimatedRefundMax": 1200,
      "unknownFreight": false,
      "explanation": "No additional unpriced freight was found in the indexed ordinary path.",
      "sourceUrl": "https://www.ecotric.com/pages/what-is-your-return-policy",
      "sourceLabel": "Ecotric return policy"
    },
    {
      "position": 12,
      "brandId": "engwe",
      "brand": "ENGWE",
      "scope": "Direct U.S. e-bike orders",
      "status": "partially-priced",
      "severity": "under-25%-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 30,
      "rideLimit": "Less than 10 km",
      "knownExitCostMin": 0,
      "knownExitCostMax": 300,
      "knownLossShareMin": 0,
      "knownLossShareMax": 0.2,
      "estimatedRefundMin": 1200,
      "estimatedRefundMax": 1500,
      "unknownFreight": true,
      "explanation": "Plus return or original freight that the policy does not price.",
      "sourceUrl": "https://us.engwe.com/pages/return-refund-policy",
      "sourceLabel": "ENGWE U.S. return and refund policy"
    },
    {
      "position": 13,
      "brandId": "tenways",
      "brand": "TENWAYS",
      "scope": "Direct U.S. e-bike orders",
      "status": "partially-priced",
      "severity": "under-25%-known-loss",
      "ordinaryRiddenReturnEligible": true,
      "returnDays": 14,
      "rideLimit": "Resellable condition; no numeric mileage promise",
      "knownExitCostMin": 200,
      "knownExitCostMax": 200,
      "knownLossShareMin": 0.1333,
      "knownLossShareMax": 0.1333,
      "estimatedRefundMin": 1300,
      "estimatedRefundMax": 1300,
      "unknownFreight": true,
      "explanation": "Plus return or original freight that the policy does not price.",
      "sourceUrl": "https://us.tenways.com/pages/return-policy",
      "sourceLabel": "TENWAYS U.S. return policy"
    }
  ]
}